Effective Date: 9.10.2024
1. Introduction
At SolarXBOX, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, www.solarxbox.com.
2. Data Controller
SolarXBOX
Námestie slobody 5, 071 01 Michalovce, Slovakia
Phone: +421 915 947 911
Email: info@solarxbox.com
3. Personal Data We Collect
When you interact with our website, we may collect and process the following types of personal data:
- Name
- Email address
- Phone number
- Any additional information you provide via the contact form
This data is collected when you voluntarily submit a contact request or consent to our use of cookies.
4. Purpose of Data Processing
We process your data for the following purposes:
- To respond to your inquiries submitted via the contact form
- To provide you with offers and quotations
- To ensure proper functionality and performance of our website
- To analyze traffic and improve website functionality
- To comply with applicable legal obligations
5. Legal Basis for Processing
We process your personal data based on your consent (GDPR Article 6(1)(a)) when you submit information via the contact form or accept cookies. You may withdraw your consent at any time by contacting us at info@solarxbox.com.
6. Cookies
We use cookies to enhance your experience on our website and ensure its proper functioning. Cookies are small files stored on your device that help us recognize your preferences and provide personalized services.
The types of cookies we use are:
- Essential Cookies: Necessary for the basic functionality of the website. These cannot be disabled as they ensure core website operations like security and accessibility.
- Functional Cookies: Allow the website to remember your preferences, such as language settings, and provide enhanced, more personalized features.
- Analytics Cookies: Help us understand how visitors interact with the website by collecting information anonymously. These are used to improve the overall user experience.
- Performance Cookies: Monitor and analyze website performance, helping us optimize loading times and functionality.
- Advertisement Cookies: Track user behavior across websites to deliver relevant advertisements. These cookies enable third-party advertisers to show ads based on your browsing activities.
You can adjust your cookie preferences or withdraw consent at any time via the cookie consent management tool available on the website.
7. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations.
8. Data Sharing
We do not share your personal data with third parties, except for service providers acting on our behalf (e.g., website hosting, analytics providers), and only to the extent necessary. These parties are bound by data protection agreements.
9. Your Rights Under GDPR
As an EU resident, you have the following rights concerning your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that inaccurate or incomplete data be corrected.
- Right to Erasure: You may request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can ask us to restrict processing your data under certain circumstances.
- Right to Data Portability: You may request the transfer of your data to another organization.
- Right to Object: You can object to data processing if we are processing your personal data on a legitimate interest basis.
To exercise any of these rights, please contact us at info@solarxbox.com. We will respond within one month of receiving your request.
10. Security
We implement appropriate technical and organizational measures to ensure the security of your personal data, preventing unauthorized access, alteration, or disclosure.
11. Data Transfers
If your data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on adequacy decisions from the European Commission.
12. Changes to This Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated effective date. Please review this page regularly to stay informed of any updates.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
SolarXBOX
Námestie slobody 5, 071 01 Michalovce, Slovakia
Phone: +421 915 947 911
Email: info@solarxbox.com